Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Clinical Laboratory

We offer phlebotomy and specimen collection services for the Kadena Clinic. We perform hematology, chemistry, urinalysis, serological, and limited service microbiology testing capabilities. We are the hub for clinics referral testing program and services.

Contact Us

Phone

630-4408

Hours

Monday–Friday
7:30 a.m. to 4:30 p.m.

Location

Building 626, Second Floor, main entrance lobby

Don't forget to keep your family's information up to date in DEERS!