Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Disease Management

Disease Managers are Registered Nurses who educate, collaborate, and follow up with patients with diabetes, high cholesterol, high blood pressure, and asthma to improve patient self-management of these chronic disease. Typically, referrals to disease management are placed through the providers as needed, but patients can self-refer, as well.

Contact Us

Phone 

DSN 630-5203

Hours

Monday–Friday
7:30 a.m. to 4:30 p.m.
Closed holidays and the third Thursday of every month for training

Location

Family Health Clinic, Building 626, Second Floor

Don't forget to keep your family's information up to date in DEERS!